At Nexus Property Management, we want every tenant to feel safe, comfortable and supported in their home.
If something at your property needs attention, please let us know as soon as possible so our team can review
the issue and arrange the appropriate next step.
Whether it is a leaking tap, an appliance fault, a broken fitting, a heating concern or another maintenance
matter, reporting the issue clearly helps us respond faster and provide the right information to the property owner.
To help us assess your maintenance request, please include as much detail as possible. The more information
you provide, the easier it is for our team and contractors to understand what is happening.
If the issue is urgent and may cause injury, serious damage to the property, loss of essential services or a
security concern, please contact our team immediately using the urgent maintenance contact details provided
to you at the start of your tenancy.
For emergencies where there is an immediate risk to life, health or safety, please call emergency services on
111 first.
For general repairs and non-urgent maintenance, please complete the form below. Once received, our team will
review your request and contact you if we need any further information.
Please do not arrange repairs yourself unless you have been instructed to do so by Nexus Property Management,
as approval may be required before work can proceed.
Complete the form below with the details of the issue, and our team will be in touch as soon as possible.